Shipping policy

SHIPPING POLICY

WHEN WILL MY ORDER SHIP?

Items will ship from Los Angeles, CA. If items are in stock, your order will most likely ship within 3 business days. However, please allow Heidi Abra 3-5 business days to process your order and drop it in the post. Please note that some handmade, custom or pre-order items may take longer to ship. This will be stated in the items description if applicable. If you need your order quickly, please email us for a quote for expedited domestic or international shipping: shop@heidiabra.com

 

PRE-ORDER ITEMS

For pre-order items, you will be charged when you place your order. We do our best to provide accurate ship dates and usually ship within the given time frame. However we cannot guarantee ship dates on pre-order items. If your order is not ready to ship by the date listed on the product page, we will notify you via email with the new date of shipment.

 

DOMESTIC SHIPPING (WITHIN THE U.S.A.)

Heidi Abra ships via USPS priority shipping for all orders in the United States. We are pleased to offer you free shipping on all orders of $250.00 US Dollars or more. Please allow 1-3 business days for Heidi Abra to ship your order and 3-10 business days to receive your order. A tracking number will be provided once your order ships. Once placed, orders cannot be cancelled.

 

INTERNATIONAL SHIPPING

We are pleased to offer international shipping with a flat rate of $50 US dollars. Delivery between 10-14 business days, Priority Mail with tracking. (shipping may take longer to some countries). Please allow 3-5 business days for Heidi Abra to ship your order.

 

CUSTOMS/IMPORT TAXES FOR INTERNATIONAL ORDERS

All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. Heidi Abra will declare FULL value on international shipments and must include an invoice for customs should they require it. Unfortunately Heidi Abra cannot put a lower value on the parcel.

 

CURATED BOX

For information on our curated box policies, please go here: https://heidiabra.com/pages/curated-box